Unora Privacy Policy
This Privacy Policy explains how Unora (“we,” “our,” or “us”) collects, uses, and protects your information when you use our iOS application (the “App”) and website (www.unora.se). We are committed to protecting your privacy and ensuring transparency about how your data is handled.
Unora unifies messaging platforms into a single application, enabling you to send and receive messages from third-party messaging services (“Messaging Services”) on your iOS device. Unlike other services, Unora does not store your messages on our servers.
By using Unora, you agree to the terms of this Privacy Policy. If you have any questions or concerns, please contact us at privacy@unora.se.
- No Message Storage: Unora operates without servers for message storage. All messages are sent directly between your device and the respective Messaging Services.
- End-to-End Encryption: Unora preserves the end-to-end encryption of messages where supported by the Messaging Services.
- Local Data Storage: All sensitive data, such as authentication credentials, is stored locally on your device.
- No Data Monetization: Unora generates revenue solely through subscriptions via Apple In-App Purchases (IAP).
We collect limited information necessary to provide and improve our services:
- Account Details: Name and email address (if provided for support).
- Customer Support: Information you provide when contacting us for support.
- Crash Logs: Unora collects and stores crash logs to diagnose and resolve technical issues.
- Device Information: Non-identifiable device identifiers, such as OS version and app performance metrics, to improve functionality.
- Website Data: Limited analytics, including IP addresses, to enhance website functionality and security.
We use the information we collect for the following purposes:
- Provide Services: To operate and maintain the App and fulfill your subscription.
- Improve User Experience: To troubleshoot issues, analyze crash logs, and enhance the App’s performance.
- Compliance and Legal Obligations: To comply with applicable laws and respond to valid legal requests, where necessary.
All payments for Unora subscriptions are processed exclusively through Apple In-App Purchases (IAP). Unora does not collect or store any payment information. Apple’s terms and privacy policy govern the handling of payment details. For more information, please refer to Apple’s Privacy Policy.
Unora does not share or sell your personal data except as follows:
- Service Providers: Limited sharing with service providers solely to diagnose crash logs or improve the App.
- Legal Compliance: If required by law, we may share limited information, but we cannot access or provide any messages, message content or conversation data due to our server-less design.
- Corporate Changes: In case of a merger, acquisition, or sale, your information may be transferred, with notice provided to you.
As a resident of the EU/EEA, you have the right to:
- Access: Request details of the data we process about you.
- Correct: Update inaccurate or incomplete data.
- Delete: Request deletion of your data, subject to legal retention requirements.
- Object or Restrict: Limit certain data processing activities.
- Data Portability: Receive your data in a structured, machine-readable format.
As a California resident, you have the right to:
- Know: Access details of data collected about you in the last 12 months.
- Delete: Request deletion of your data, subject to certain exceptions.
- Non-Discrimination: Exercise your privacy rights without discrimination.
To exercise your rights, contact us at privacy@unora.se.
Unora employs technical and organizational measures to secure your data, including:
- Sensitive information is stored locally.
- Encryption protocols to preserve the security of communications.
- Regular audits and updates to protect against vulnerabilities.
Unora retains your account information for as long as you use the App or as necessary to comply with legal obligations. Upon account deletion, we erase your personal data within 30 days unless otherwise required by law.
We do not use cookies on www.unora.se
Unora is not intended for individuals under 13. If you believe we have collected data from a child, please contact us immediately at privacy@unora.se.
We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on our website with the “Last Updated” date. Continued use of the App after changes indicates acceptance of the revised policy.
For questions or concerns about this Privacy Policy or your privacy rights, please contact us at privacy@unora.se